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Case Studies
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View our approach to CX transformation.
8 December 2022
Client relationships - the CX cornerstone for B2B companies
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26 August 2022
OMI - How customer journey mapping redefined the client experience for SA’s leading short-term insurance provider
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27 July 2022
CTICC - A case study in ‘always-on’ CX
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17 March 2022
Maitland - A case study in data-driven CX
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